Dealing With Bad Reviews

Ever get a bad review? If not, you will at some point in your business life. How will you deal with it? The things you say or don’t say can have a profound impact on the future of your business.
  • How to avoid bad reviews from the beginning
  • Diffusing customer service situations before they escalate
  • How to communicate with your clients after a bad review has been left
  • If all else fails, how to publicly respond to a bad review

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